RR
Ronald R

1 reviews | Active since Aug 2018

07 May 2024, 00:48

Well have been with vodacom for a long time renewing contract for about years So I decided to cancel the contact after I was done the with my last contract, I was given the last amount to pay of which I went to pay

Well have been with vodacom for a long time renewing contract for about years So I decided to cancel the contact after I was done the with my last contract, I was given the last amount to pay of which I went to pay. Now as usual there is something you might owe in my case it was about R3.90. Vodacom did not inform me about the R3.90 and instead waited till it was time to hand me over to their lawyers and the fine went upto R170. For all the 6 years I paid more the R600 pm for my contract this is how they thank me. How professional.

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Replies (1)
Vodacom
Vodacom's reply07 May 2024, 07:56
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team