1 reviews | Active since Aug 2014
Well done VODACOM1
I am a long standing Vodacom Customer. I contact them whenever I need support/service regarding my account, and , on more than a few occasions, I was sorely disappointed, I contacted them today 28 April because my cellphone got damaged. Because of Covid 19 lock down, they are on skeleton staff. I was expecting to hold on endlessly because of the high volumes of calls. I was pleasantly surprised. The consultant who assisted me went out of her way to meet my needs and when she realised it was going to take a little time, she asked whether she could call me back when she had the information I needed. True to her word, she called me back. I was given a time when I will receive a new handset, and invited to follow up if I experience any delays. Thank you Vodacom. You have restored my faith in your service.
