PL
Petro L

1 reviews | Active since Apr 2016

06 Dec 2016, 10:32

Well done vodacom you've lost a client of 10 years!!!!

<p>upgrade was done on 23 November, after a lot of lies and promises from vodacom agents and a lot of phone calls from my side.. Today 6 December still no phone and 5 Vodacom agents busy sorting out the problem!!!!! I don't think the agents is capable of doing there work properly and client services is a thing of the past at Vodacom!!!! 5 agents an no one can sort out what's going on!!!!! Unbelievable!!!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply06 Dec 2016, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

PL
Petro L's update07 Dec 2016, 09:41
Reviewer Update

I've heard that a thousand times....

PL
Petro L's update07 Dec 2016, 15:36
Reviewer Update

I've heard that n thousand times already....today still nobody contacted me.....today is Wednesday 7dec ordered on 23 Nov still nothing