well done Vodacom - 2nd incident

i recently called the vodacom contract renewals to have my contract renewed which i subsequently cancelled due to non-delivery. i have not received any feedback from vodacom regarding the 1st incident.<br> <br> 2nd: last week i decided to renew again as the new SAMSUNG S6 was launched. i was promised delivery sometime this week. at abt 12pm on the 14th, i received a call from the courier verifying my address and was advised that the delivery will take place on the 15th after 12pm. i planned my morning accordingly. <br> <br> when i got into the office at 11am, i was asked if the courier called as my delivery was here at about 10:30. 1.5hrs early. i called the courier company and was told that the driver will not be going back to my area.<br> <br> fact:<br> 1. I was promised delivery 15.04.2015.<br> 2. the delivery did come in but not at the agreed time of after 12pm.<br> 3. the courier company is not prepared to come back to this area to deliver to me at the agreed time discussed with this company.<br> 4. this is the 2nd incident in less that 2 months that proves Vodacom is not willing to assist me or go the extra mile for the same customer.<br> <br> well done VODACOM. i bet i wouldn't receive feedback on this issue either