Well Done Mzomuhle!!

I’m at my wits end with Vodacom. I have tried to cancel my contract which ended last year August, over and over again. They are still billing me monthly. Going to a Vodacom store doesn’t help as they can’t assist you at all. You have to phone. Needless to say, I’ve been phoning and emailing them for months. FINALLY today I hit the jackpot! I am put through to an agent who knows exactly what he’s doing ( a far cry from the rest of them) It seems that the contract has finally been cancelled- almost 7 months later. This young man is polite and apologetic and is very knowledgeable. Well Done Mzomuhle Zondo!! Vodacom is lucky to have you on their team. I hope they appreciate the excellent service you provide to their customers!!