Well done!!! For stuffing up again....

Yes its me again.... as you can see from my previous complaint ... Change of ownership from my dad to my name (we have been asking for 7 years) was never sorted. Now my dad has passed away...and I had the decency to let you know. If i knew this was going to happen i would of kept my mouth shut and let the Attorneys sort it out. I advised your legal collections dept and I received an sms to go into store to change ownership... I managed to change my mom's contract & my dad's 3G into my name but for some reason i couldn't do mine...as according to Jacques from THE GLEN he informed me he was unable to do so until i contact LEGAL. I contacted them this morning only to be informed that i need to go to store and do an ownership transfer...but i was there this past weekend. When i called the store i was told i have to wait 3 months to do change of ownership WHY???? so for now myself and my mom can not make calls, sms or watsapp because a legal has been put on the account... but that's ok for you cos you are still debiting my account and i am not getting the service i have paid for.... Please advise how we can sort this out asap. SO UNHAPPY