JP
Johanna P

1 reviews | Active since Dec 2014

22 Mar 2015, 10:48

WELL DONE!!!

On Friday 20.03.15, I quickly run into VodaShop in the Midlands Mall in Pietermaritzburg I think it was 17.45, and I needed a modem - I have been a Vodacom Customer for 20 years and I am renown for causing Havoc in the shops and Customer Help line due to absolute poor service.<br> So it was so AMAZING to be greeted with such genuine and welcoming smiles and eagerness to assist me even though they where on the way to close. The service was quick, painless and Extremely pleasant.<br> <br> I want to commend the follow agents who assisted me:<br> Haseena Kara - Sales Consultant - Thank you very much really friendly and efficient.<br> Mohammed - a New Trainee that started - WOW - energetic, friendly, help full and knowledgeable - KEEP IM HE IS A GEM!! <br> Natahan - I had to send some final documents for Haseena and she was off on Saturday, so he said no problem must send it to him - he even gave me a follow up email to confirm receipt of the documents. Help full and always a smile.<br> <br> THANK YOU BRANCH MANAGER - YOU HAVE A AWESOME TEAM, YOU MUST BE DOING SOMETHING RIGHT AS THIS IS A ENERGETIC, VIBRANT AND FRIENDLY STORE!!!<br> <br> KEEP IT UP GUYS AND GIRLS.<br> <br> Hannetjie du Plessis :-)

0
Replies (1)
Vodacom
Vodacom's reply22 Mar 2015, 13:03
Official
Hello Hannadup,

Thank you for the time and effort taken to write this compliment.

It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.

We will forward this compliment to the management of the store in question for reward and recognition.

Best Regards
Vodacom Social Media Team

Best regards,