GP
Gary P
1 reviews | Active since Jul 2010
11 Nov 2021, 13:14
Welcome tone that was never asked for,,,
Vodacom has placed a "Welcome call tone" on my line without my permission. I have tried to cancel it multiple times but either the service is unavailable or it tells me I don't have any services listed. Please remove this tone immediately!!
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Vodacom's replyOfficial
11 Nov 2021, 14:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 14:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team