LB
Lesley B

1 reviews | Active since Jun 2012

19 Apr 2016, 21:30

Welcome to Vodafone Quickstart hijacks my browser

It is seemingly impossible to send an email to Vodacom Customer Care except by using a form. And a form is of no use to me as I want to include screenshots. So here is my complaint:<br> <br> I am beyond irritated with this damn Vodafone Mobile Broadband program. From the start it has hijacked my browser windows and it doesn't matter what I do it flipping well keeps on doing it. This is what happens:<br> <br> I am happily going from page to page and then wham! The Welcome to Vodafone Quickstart page appears. After that it doesn't matter what I do every page is Welcome to Vodafone Quickstart (in three browsers: Firefox, IE and Chrome) and if I leave that page open all subsequent pages give me a document error.<br> <br> I have uninstalled the program (vmb.exe 10.2) that came with the data stick, downloaded a new version (vmb.exe 10.3.415). Cleaned all remnants of VMB from my c: drive, my registry, my browser cache and history and installed the new version. Used five different USB ports for this stick. And it's still there.<br> <br> I am at the point where I will sue for undue stress caused by your software if I am not given some way of getting rid of this irritation.<br>

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2016, 06:40
Official
Hello LesleyB,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team