DW
Daniel W

1 reviews | Active since Mar 2010

18 Apr 2015, 10:46

Weeks to get new lines activated!!

It has now been weeks (from 27 March 2015) that I request the activation of 2 new lines on my account - why can you not get this sorted? I have spent so much time in your activations queue spoke to so many people and still nothing. I have been a loyal customer for more that 12 years and I am very unhappy with this service!! how difficult could it be to get 2 sims acticvated?

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2015, 11:26
Official
Hello Daniel7407,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team