MS
Michelle S
1 reviews | Active since Nov 2020
03 Aug 2023, 13:09
WEEKLY HARASSMENT BY TELEMARKETERS
I've been a client of Vodacom since around 1998 and have had no issues except for the fact that I am being HARASSED at least twice a week by a telemarketer with a call to renew/update a data line. HOW MANY TIMES DO I HAVE TO ASK THEM NOT TO PHONE ME AS I AM NOT INTERESTED!!! This has been going on for months. Please remove my number from your list!!
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Replies (2)
Vodacom's replyOfficial
03 Aug 2023, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Aug 2023, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Aug 2023, 14:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have requested the Sales Team remove your number from their database. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Aug 2023, 14:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have requested the Sales Team remove your number from their database. Regards Consumer Website Team
Best regards,