Week 4 of no service from Vodacom Fibre

Item: Vodacom
Rating: 1
Author: Ryno G

Chapter 3 and week 4 of no service from Vodacom Fibre. So sick of getting the run around. Spoke to 5 more employees and still no answer for installation. Even the person in charge of handling Hallo Peter complaints, did not come back to us.

Avoid Vodacom Fibre like COVID-19.

We have no option, as they have exclusive Fibre rights in Petersfield. Would have been long gone by now.

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Replies (1)

Vodacom's replyOfficial

01 Jul 2020, 14:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Jul 2020, 14:25

Official