website woes vodacom.co.za

<p>Seeing that this forum seems to be the only means to get anything resembling service out of vodacom, it has now become my primary channel for communication with them. Your call centre personel are a combination of incompietent and badly trained making your "customer care line" a waste of time.</p> <p> </p> <p>I'm having an issue downloading my invoice from vodacom.co.za and the vodacom app. For the past few months I get errors saying that there is no information available for that time period. When a download link does appear, clicking it does absolutely nothing. Being in the IT industry myself, I have tried every possible trick I can think of to bypass the problem. Including coosing the send me a copy of my bill option in the app, which just sends me a blank email.</p> <p> </p> <p>I need a printed invoice that I can claim with from work. All I want is for you to log a call with your IT department to investigate. This is obviously a data error with my profile.</p> <p> </p>