1 reviews | Active since Feb 2017
website that never works
<p>For more than a week i've been trying to load data and airtime on my phones through their website My Vodacom and everytime it just returns error messages. How long does it take for them to fix this, this website is more offline than anything else. Shocking!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
A very helpful gentleman by the name of Faiek Mohamed from Vodacom called me and tried to sort out the problem with me unfortunately it's a technical issue out of his control but he was amazing. For my inconvenience i was awarded data which alleviates some of the frustration. Thank you very much.
A very helpful gentleman by the name of Faiek Mohamed from Vodacom called me and tried to sort out the problem with me unfortunately it's a technical issue out of his control but he was amazing. For my inconvenience i was awarded data which alleviates some of the frustration. Thank you very much.