AL
Albert L

1 reviews | Active since Jun 2016

27 Jun 2016, 14:42

Website not functioning correctly for the month of June 2016

<p>I've been trying to buy additional airtime online since last month. Vodacom.co.za does not offer the functionality anymore and I cannot view the mini statements/recharge history for the number either. Spoke with the call centre twice in recent weeks and although friendly, they are pretty unhelpful as to resolving the issue.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 05:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team