website issues

when i access website using my phone i get the message\were sorry Vodacom has a policy to restrict access to this type of contact to users under 18 years of age since it contains contact which is of adult nature. you are currently blocked from access. if you wish to unblock please verify your age at your service provider. i went to Vodacom Randburg mall to VERIFY MY AGE AND REQUEST THAT THE ACCESS BE GRANTED and i was assured when i live the shop that the problem is sorted until now when i use the phone and get such message. what more should i do now...change the number to be able to access internet on my sim card?"