SR
Stephano R
1 reviews | Active since Aug 2009
21 Dec 2018, 08:51
Website is full of bugs
Your website is so buggy at the moment. I can't search properly for upgrade deals and the geolocation fucntionality is not working to check if there is stock available close to me. When I sign in, sometimes it says that I do not exist as a client. How did you go from a proper functioning website to a complete disaster. Perhaps you should just revert back to the old system? Or have you not heard of Beta testing? A complete failure for Vodacom.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Dec 2018, 09:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2018, 09:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Dec 2018, 14:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply28 Dec 2018, 14:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
SR
Stephano R's updateReviewer Update
29 Dec 2018, 09:41Ummm, I got 1 missed call and that was your attempt to call me. And your website is an office now. Copy and paste seems to be your forté... explains why your website doesn't work as it should be.
SR
Stephano R's update29 Dec 2018, 09:41
Reviewer Update
Ummm, I got 1 missed call and that was your attempt to call me. And your website is an office now. Copy and paste seems to be your forté... explains why your website doesn't work as it should be.