JT
Jeremy T
1 reviews | Active since Apr 2015
09 Nov 2015, 22:23
website is down far too often
I have multiple Vodacom sim cards that are in SMS devices however when I go on line to check the balances I seem to get the message We're temporarily unable to show one or more of your balances online. Please dial *111# from your Vodacom cellphone or continue to use the other My Vodacom features. unfortunately the only way I can see these balances is on the webste so Vodacom please fix your website
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Vodacom's replyOfficial
10 Nov 2015, 09:20Hello jeremyetaylor,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2015, 09:20
Official
Hello jeremyetaylor,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Best regards,