NF
Nicholas F
1 reviews | Active since May 2014
22 Dec 2021, 20:19
Website flawed
Price on website says save R800, for the Samsung A32, put in basket and comes out at the full price. Want to chat or send message, it asks for my vodacom cell number, so no way to effectively inform Vodacom except through Hello Peter. I just want to buy a phone for someone at the discounted price listed on the site.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Dec 2021, 21:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Dec 2021, 21:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Dec 2021, 13:00Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Dec 2021, 13:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
NF
Nicholas F's updateReviewer Update
08 Feb 2022, 17:02The website nor the situation was ever resolved.
NF
Nicholas F's update08 Feb 2022, 17:02
Reviewer Update
The website nor the situation was ever resolved.