1 reviews | Active since Feb 2010

16 May 2015, 20:57

Website

Since february 2015 I have visited vodacom website page to purchase 'once off data bundle'.You fill in the details and when you get to payment you get a message in red 'we are experiencing technical problems -please try again later'.I tried this page eight times in one day and have complained three times about it. Tonight I was advised to use *111# -pick promo data bundle. Well I wish to advise people out there that they are going to be **********. For 2Gb using the web page that does not work you pay R139 - using the other site you pay R249. I can only assume that vodacom is deliberately not fixing their web page as they will forefit R110 on the transaction. Work out the % difference and you will get a shock - just like Eskom!

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Replies (1)
Vodacom
Vodacom's reply22 May 2015, 09:06
Official
Hello RobertR,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,