SO
Stuart O

1 reviews | Active since Jun 2010

06 Dec 2016, 06:49

Web Site and APP "Upgrade"

<p>What is wrong with you people - can you not test your applications before you release them????? </p> <p>Suddenly my vodacom profile does not work and when I try the mobile app - the device I am using is NOT ON THE VODACOM NETWORK???? ***??? I cannot access my account anywhere - contact 111 and they say they cannot assist - only that they will escalate. To who?? No one ever calls back - no one ever responds - your support is for ****!!!! Why the hell do you do this to people. Is it so that you can ***** up their billings and overcharge again? You are a bunch of ******* no better than Zuma and his cronies!!!</p>

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 07:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team