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Pic M
1 reviews | Active since Jun 2018
14 Apr 2023, 13:41
Web of lies told by Vodacom
I've received numerous SMS' staying that my device is done with repairs and this is the same communication that I was told face to face. Today I'm good that the device was never booked in for repairs because of my outstanding account. I've now paid twice to update my accounf and now the Vodacom repair shop in Alberton (Newmarket Mall) is taking me from pillar to post instead of fixing my device.
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Replies (2)
Vodacom's replyOfficial
14 Apr 2023, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Apr 2023, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Pic M's updateReviewer Update
14 Apr 2023, 14:11I don't need another lie Vodacom. I need my phone to be repaired. All you have done is inconvenience me and made me pay money that could've rather went to something more useful.
I NEED MY DEVICE FIXED!!!! All the issues!!
I NEED MY DEVICE FIXED!!!! All the issues!!
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Pic M's update14 Apr 2023, 14:11
Reviewer Update
I don't need another lie Vodacom. I need my phone to be repaired. All you have done is inconvenience me and made me pay money that could've rather went to something more useful.
I NEED MY DEVICE FIXED!!!! All the issues!!
I NEED MY DEVICE FIXED!!!! All the issues!!