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Avi S

1 reviews | Active since Nov 2011

16 Oct 2025, 04:41

Weak Service

I spin on vodapay daily. Yesterday I won a prize that did not activate. I tried calling Vodacom 15 times only to get Tobi. Tobi sent me a message that I am not using a Vodacom number. How does a person contact Vodacom without getting to Tobi and to get to an agent....

0
Replies (3)
Vodacom
Vodacom's reply16 Oct 2025, 06:53
Official
  Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 
AS
Avi S's update16 Oct 2025, 08:05
Reviewer Update
I need someone to call me not WhatsApp me.....
Vodacom
Vodacom's reply16 Oct 2025, 10:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team