We will get fired cause of your network

The network vodacom give is bad I’ve been reporting for weeks to the call center but when I call they state that they is no request logged I spoke to chardly on 19/11 to assist regarding the network in zakariyya park in the south of Johannesburg as I work from home and can not connect the ticket Is A9-OZKX-BTS0 fix the network we struggling each day come have a look at your tower and see what’s the problem the service we got a few years ago was go but now yourl have dropped the ball