We paid our Vodacom account R895 on the 3 September 2024 at the Vodacom 4U Diamond Pavilion Shop in Kimberley

We paid our Vodacom account R895 on the 3 September 2024 at the Vodacom 4U Diamond Pavilion Shop in Kimberley. Since then we have been hounded to pay the instalment which we already did. After many visits to the store and phone calls the matter was discussed between a Vodacom consultant and the store manager of the mentioned shop and both did not know how to allocate the funds! I have received my latest report from Clear Score and it's on my credit that an instalment from Vodacom has been missed. Is this fair and now i get a bad name for someone else's incompetence! Can't wait to end my business with them.