KP
Kesava P
1 reviews | Active since May 2019
19 Jun 2021, 19:00
We never received our TV as per Vodacom promotion
We purchased a Note 20 Plus which came with a promotion of a 32 Inch Samsung TV. We completed all registrations very timeosuly. We called Vodacom and Samsung several times with no responses to date. Its been more than 6 months we are still awaiting delivery of our TV.
I would certainly never purchase anything from Vodacom East Rand Mall ever again.
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Replies (3)
Vodacom's replyOfficial
19 Jun 2021, 20:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2021, 20:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KP
Kesava P's updateReviewer Update
29 Jun 2021, 11:22Good Day Vodacom
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
KP
Kesava P's update29 Jun 2021, 11:22
Reviewer Update
Good Day Vodacom
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
KP
Kesava P's updateReviewer Update
19 Jul 2021, 14:27 Good Day Vodacom
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
KP
Kesava P's update19 Jul 2021, 14:27
Reviewer Update
Good Day Vodacom
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***
To date after the telephonic call we are still awaiting feedback for the delivery of our TV.
We were promised they would call us back it's been almost two weeks now still no response
All documents have been submitted several times as per request
Kindly urgently call me back now *** or ***