LF
Lize F

1 reviews | Active since Mar 2017

30 Mar 2017, 14:50

We Need you to contact us

<p>Hi this is Rentia Bögershausen I have a big problem and one of your guys Did a Elegal sim swap</p> <p> </p> <p>what Happend is my Husand past away He had the number on his name. The will said His number and the bussness is mine so My son went and took the dead sertificate and Swim Swaped the number in his name it tooked him about 2 days Without me knowing it soo he ran away with my number and took The clients With him Now i want my number back I went to court and took the busness And went to vodacom gave the all my documents too prove its not Reynhadts number what the hell van i do i lost alot off bussness with this?! How can some just simswap withou prove</p> <p> </p> <p>the vodacom number is ********** </p> <p>I need my number i send it to Legal Vodacom Pleas you need To help me! i mean you helped him elegal in 2day!</p>

0
Replies (3)
Vodacom
Vodacom's reply30 Mar 2017, 15:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LF
Lize F's update30 Mar 2017, 15:08
Reviewer Update

Pleas i have a mtn number that im using soo you gonna get me on that number

Vodacom
Vodacom's reply05 Apr 2017, 12:32
Official

Hi Rentia

As per our discussion, feedback will follow once investigation has been completed.

Regards,

RJ