We need to BEG Vodacom to make money - Poor Shareholders.

We've app**** for Fibre on 25 November 2019 and was told that Octotel will complete their installations in our area, Peerless Park East before 15 December, hence we will have access before Christmas. I went ahead and canceled my LTE service and to my dismay, no Vodacom Fibre Installation after Christmas came and went. I called the Call Centre in January and was promised between 6 and 8 of January. Octotel did their final installations and still no fibre. I called Vodacom again the following week and now found out that the agent gave me an old reference number used when I logged a request in December. It now almost 2 months later 22 January 2020 and now I am told that I may need to wait until next month. Said I would rather cancel to which the agent simply rep****, that's fine I can cancel it for you.

Wow, can't believe Vodacom's service went so far back in time, that we need to beg them to pay them for service. Rediculous...