JP
Jacqui P
1 reviews | Active since Mar 2009
19 Aug 2021, 17:21
We need some action please
Hi Guys, can someone please sort out ref *** for me. I own both numbers. We have absolutely had no response on this request and keep having to phone for updates.
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Replies (2)
Vodacom's replyOfficial
20 Aug 2021, 07:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Aug 2021, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2021, 13:08Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been contacted and assisted by our Back Office. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2021, 13:08
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been contacted and assisted by our Back Office. Regards Consumer Website Team
Best regards,