lC
leon C

1 reviews | Active since May 2012

02 Oct 2017, 10:24

We nail you,you try to port we wont release

Our conduct as a company is to nail you as hard as we can on out of bundle data

You request a spend limit We give you a **** excuse that the limit cannot be app**** while online And bill you thousands

You decide this companies conduct is ******** and decide to leave/port

They cancel the number instead of release now we tell you you need to rica before we can release

When we wanted to nail you we accepted that your number is rica'd And all is fine

Please release the number we are tired of bending over and just taking it

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2017, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Oct 2017, 15:25
Official

Good Day,

Thank you for taking the time to voice your enquiry.

As confirmed telephonically, this matter was addressed.

Regards

RO