We just don't care

<p>This is sent out to anyone who cares at Vodacom and for all those at Vodacom who generally don't give a .....(There seem to be more of the latter). For the past three months I have been unable to load additional data onto my phone once I go out of bundle - The result is that I am using data at out of bundle rates instead of the cheaper bolt on bundle rates. I have called the 082 111 call centre many, many, many times but aside from being told that i have an open order stuck in the new and improved (thanks for the laugh) C3D system which nobody seems to care enough to track down and delete.</p> <p> </p> <p>Nobody does anything besides ignore the problem. I have tried buying data via the *111# call, dialing into the call centre (bunch of useless clowns) and via the Vodacom internet site but nothing works. I even have a reference number which the support specialist are supposed to wake up from their midday sleep and action on but clearly can't be bothered to.( 1- ********** 0708 )</p> <p> </p> <p>I won't be changing my network, nor will I do anything else than scream into the pitch black void that is Vodacom support because at the end of the day, while everyone claims to be superior, the truth is that all the networks are mediocre at best when it comes to sorting out problems. Looking forward to my massive data bill at the end of the month. Thank you very much Vodacom. Love you lots</p> <p> </p> <p> </p>