RM
Reabetswe M
1 reviews | Active since Aug 2018
13 Aug 2023, 12:01
"We have requested an update from our team. Please allow some time. We do apologize for the inconvenience caused"
Your twitter social media team said that I will be contacted for something, IT HAS BEEN A MONTH SINCE THEN and I have been reminding them the whole month. All they keep saying is that the issue has been escalated and they will get back to me. that was said over 5 times in a month. How many more escalations and more time do you people need? let's conclude everything. STOP DELAYING, MAKE THE CALL. Say whatever needs to be said so that we can both call it a day.
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Replies (2)RM
Reabetswe M's updateReviewer Update
13 Aug 2023, 13:02My number is still *** and my email is still the same.
RM
Reabetswe M's update13 Aug 2023, 13:02
Reviewer Update
My number is still *** and my email is still the same.
Vodacom's replyOfficial
13 Aug 2023, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2023, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team