We have poor cell and internet reception

Item: Vodacom
Rating: 1
Author: Fanie V

We have poor cell and internet reception. They told us it was because we lie on the rim of the tower s reach and if a lot of people use the system, we have no connection. Strangely the signal disappears at 23h00 at night and other times it is as if a switch was flipped.

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Vodacom's replyOfficial

04 May 2026, 11:59

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 May 2026, 11:59

Official