We don't mind if customers **** our employees...it reduces our wage bill!

Item: Vodacom
Rating: 1
Author: michael C

Called Vodacom...they couldn't even answer my call!!!!!!!!! Having *****ed up my account last week I thought they had finally sorted it out (after 10 hours speaking to them!). Now my data doesn't wor****! I honestly give up with these *********** idiots. I would threaten employees children's lives, but this means nothing to Vodacom. I would like the CEO to call me before close of business today or I am leaving Vodacom today!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Dec 2018, 13:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Dec 2018, 13:57

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

22 Dec 2018, 16:25

Dear Michael,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved.

Regards

Ashwin Abdurahman

Consumer Website Team(SA)

Vodacom's reply22 Dec 2018, 16:25