1 reviews | Active since Jan 2017

30 Jan 2017, 12:27

We dont care, we cant help you!

<p>I called vodacom today to inform them that my account is debited, yet i do not even have an account with them. They then informed me that i did opened it on the 22/01/2017. I asked them where dit i open this supposit account, they cant tell me. I want the paperwork where i sighed for this contract that i never got, they cant provide it for me. They need to understand that ***** is a serious crime. I ll provide me personal document untill they can help me.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2017, 13:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team