CC
Cayley C

1 reviews | Active since Aug 2015

07 Aug 2015, 09:19

We can only offer you a MORE EXPENSIVE contract...

I have been looking for a reasonable cell phone contract for a few months and recently came across a great deal on the vodacom website offering a Iphone handset with some minutes and a data bundle. I dealt with a consultant who was continuously late getting back to me because she was \busy with other clients". After sending through all the paper work they required and going through the entire process I was told that due to the fact that i haven't had a contract with vodacom before (in obvious referral to the credit rating procedure - in which i have NEVER defaulted on a payment) I was told i couldn't have the R239 package only the R350 package!!!!<br> <br> In essence"

0
Replies (1)
Vodacom
Vodacom's reply07 Aug 2015, 14:33
Official
Hello CayC,

Thank you making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.


Please note that I will make contact with you in due course to assist with your query.

Regards
Kulsoem
Consumer Website Team