1 reviews | Active since Jul 2017
We are getting NOWHERE!
<p>We have moved just not even a km from where we were before and have no longer any decent connection to internet OR cell. IF WE HAVE CALLED ONE TIME WE HAVE CALLED A HUNDRED TIMES AND GETTING now where. We have a reference number and GPS which was supp**** to a technician and still no contact. We know are at a point of going with another supplier as VODACOM sucks.</p>
Dear Cheryl
Please be advised that your query has been handed over to the Network team for urgent assistance.
Regards,
RJ
Best regards,
Dear Cheryl
Please be advised that your query has been handed over to the Network team for urgent assistance.
Regards,
RJ
Best regards,
WHOEVER is RJ no one is contacting us!
WHOEVER is RJ no one is contacting us!
Vodacom did eventually get back to us but boy oh boy did it take time and effort to actually 'speak' to someone who could assist us. It nearly drove us up the wall. Vodacom would not allow us to be directed to the suggested department (Network Team) which was mentioned in their initial response from 'RJ'. They dropped our complaint because ...low and behold they couldn't get hold of us...that was our gripe not many people could because of the issue.
Vodacom did eventually get back to us but boy oh boy did it take time and effort to actually 'speak' to someone who could assist us. It nearly drove us up the wall. Vodacom would not allow us to be directed to the suggested department (Network Team) which was mentioned in their initial response from 'RJ'. They dropped our complaint because ...low and behold they couldn't get hold of us...that was our gripe not many people could because of the issue.