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Christo C
1 reviews | Active since Jun 2018
23 Feb 2021, 09:55
We are busy !!
For days now I have been trying to call the Vodacom Customer Care line. The same message 'we are currently experiencing high volumes of calls' plays 24/7; so you are unable to get help. Their self -help options can not resolve my query. I went to the closes Vodacom store and was told to phone Vodacom 135.....same problem. How on earth can we get hold of them to just speak to somebody who can sort out my problem.
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Vodacom's replyOfficial
23 Feb 2021, 10:49 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Due to your query being posted on an incorrect listing, the Vodacom Consumer Website Team would not have received the post. Kindly re-post your query should you still require any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Feb 2021, 10:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Due to your query being posted on an incorrect listing, the Vodacom Consumer Website Team would not have received the post. Kindly re-post your query should you still require any further assistance. Regards Consumer Website Team
Best regards,