We are being undermined because we stay in a rural area

Item: Vodacom
Rating: 1
Author: Thikho M

I reported network problems in my area since last year July nothing has been done,are we undermined because we stay in a rural area?

Helpful (0)

Replies (3)

Vodacom's replyOfficial

10 May 2022, 14:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 May 2022, 14:16

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Thikho M's updateReviewer Update

10 May 2022, 14:18

The reply is very irrelevant

Thikho M's update10 May 2022, 14:18

Reviewer Update

The reply is very irrelevant

Thikho M's updateReviewer Update

12 May 2022, 10:01

I am waiting

Thikho M's update12 May 2022, 10:01

Reviewer Update

I am waiting