SvdW
Shane van der Westhuizen

1 reviews | Active since Mar 2009

28 Apr 2015, 10:21

Ways to rip you off and inconvenience you

This is the 2nd time I am complainning on HelloPeter regarding the same issue with Vodacom. They tell you to use their app, but half the time it doesn't work. All my linked numbers have disappeared. I can't buy extra data for my ****le which makes me vulnerable to out of bundle rates. I think they make it difficult so they can make more money with out of bundle. <br> <br> I spent almost an hour on the phone on Saturday being transferred around to try buy data. I was told that the app only caters for one account. Seems as if the linked numbers are for show. So whenever I want to buy data for my ****le I have to phone and make my data ****le the main account. This is absolute *******. And on top of that my email statement doesn't get emailed to me either.<br> <br> These guys up their prices and give you even less service.

0
Replies (1)
Vodacom
Vodacom's reply29 Apr 2015, 08:26
Official
Hello shanevdw,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team