IG
Iza G
1 reviews | Active since Aug 2013
22 May 2023, 12:58
Way to go Vocacom
I phoned Vodacom to query how my minutes work and what the advancement was for. I asked them to cancel the advance. The call centre attendant explained that there was a technical problem and that she could not attend to my issue immediately, but would phone back. She phoned back before 8 am the following morning and proceed with my request. I was very impressed.
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Vodacom's replyOfficial
22 May 2023, 14:05 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply22 May 2023, 14:05
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team