MH
Margie H

1 reviews | Active since Jun 2015

04 Jun 2015, 12:55

WAY OVERCHARGED AFTER REQUESTING LIMIT

ON THE 01 MARCH 2015 I CALLED VODACOM TO PUT A LIMIT ON A DATA BUNDLE WHICH WAS NEVER IMPLEMENTED. I THEN CALLED AGAIN, SPOKE TO AISHA IN CUSTOMER SERVICE ON THE 15TH MAY. THEY WERE GOING TO LISTEN TO THE CALL ON THE 01 MARCH AND CORRECT MY ACCOUNT. I NEVER GOT A CALL BACK. I STOPPED THE DEBIT ORDER THROUGH THE BANK. DATA NUMBER ***

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2015, 10:14
Official
Hello Margievh1,

We were unable to get a hold of you about the matter. Please call us back on 082111 to let us know when you are available to try calling you again.

Regards

Vodacom Consumer Website Team

Best regards,