********* way of doing business.

Item: Vodacom
Rating: 1
Author: Edward G

A Vodacom shop sold numerous contracts to my mom, which turning 73 this year. She went for a upgrade and the agent made her sign for additional 3 contracts. We tried to reduce the monthly charges yesterday via ***, the agent promised me he will phone us back. Which he did not, again empty promises.....

Helpful (0)

Replies (1)

Vodacom's replyOfficial

16 Apr 2025, 12:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply16 Apr 2025, 12:06

Official