WR
Warren R

1 reviews | Active since Sept 2016

08 Sept 2016, 09:20

Watchout for Vodacom

<p>Today is the 8'th of Sept.16...in a few days i.e. 19 Sept my contract will be 2 years old with Vodacom..my first contract with them by the way.</p> <p> </p> <p>Nobody has bothered to contact me for my upgrade.</p> <p> </p> <p>They have still not supp**** me with the watch that was supposed to come with my contract 2 years ago i.e. LGG3..pointeless now since it's time for a new contract . So Watch out for Vodacom..taking your time and your money</p> <p>oh and last but not least. my billing was supposed to be R449 per month however they have been charging me R558 per month...funny how you can just **********ly take my money?</p> <p> </p> <p>if i had short paid by that amount then thre would be a major calamity, yet when you ***** my money it's fine.. how is that?</p> <p> </p> <p>i have sent emails with no resolve.</p> <p> </p> <p>This is absolutely pathetic service towards a first time customer.</p> <p> </p> <p>Regards</p> <p>Warren</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2016, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team