AR
Anneline R
1 reviews | Active since Jun 2020
15 Jun 2020, 11:07
Watch out for Vodacom and data been over charge
Its been almost a week and i have had no feedback from VODACOM . I have also received a mail that i app**** for a Laptop contract , which i havent on top of still having these charges for data and airtime on a top up contract.
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Replies (2)
Vodacom's replyOfficial
15 Jun 2020, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2020, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Jun 2020, 15:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your account query. Regards Consumer Website Team
Vodacom's reply26 Jun 2020, 15:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your account query. Regards Consumer Website Team