AP
Aris P

1 reviews | Active since Dec 2019

29 Jan 2020, 17:19

Watch out for predatory Consultants at Vodacom

Please note we are going to charge Vodacom consultant A Moloy for ***** and misrepresentation. We are currently getting a recording of the conversation we had regarding our data deal.

Under NO circumstances did we agree to a contract. When Moloy offered me a data deal she said it could be cancelled at any time and it is just a data and airtime issue monthly. I did not sign any contracts or agree to a contract.

It is absolutely pathetic how your consultants dupe customers into contracts. I will not leave what has been done. Once I obtain the relevant recording of my conversation between Moloy and myself I will take the appropriate action against Vodacom.

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team