Watch out for hidden costs!!

Item: Vodacom
Rating: 1

<p>Received my upgrade. Consultant assured me no additional costs except for monthly package charge and data package charge... now I have a handset installment of R300 per month! It been 3 days and I'm still waiting for an answer?!?!</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

31 Dec 2016, 08:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply31 Dec 2016, 08:50

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's updateReviewer Update

31 Dec 2016, 21:22

And so i'm still waiting.....

's update31 Dec 2016, 21:22

Reviewer Update

And so i'm still waiting.....