1 reviews | Active since Apr 2016

19 Jan 2023, 14:53

Watch 5 pro vodacom

I have bought 2 x samsung watch 5 pro. Both is over heating 1 was send to vodacom repair where they qouted on a new main board but it's still under warranty. They send the watch to vodacom advanced repair center to do a software upgrade. Got it back just to overheat 3 x in 10 minutes. Now i must send it back again? What a disgrace to vodacom and samsung. I am done with both of them. Extremely bad service

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Replies (1)
Vodacom
Vodacom's reply20 Jan 2023, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team