DF
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1 reviews | Active since Sept 2016

22 Jul 2018, 10:00

Wasting petrol and time

Received smses about having my rica updated. Guy at Vodacom Shop Kenilworth told me that my simcard was RICAed already and there was nothing that I need to do.

Now apparently I have to go back , waste more petrol - to go back to the place that didn't give me the correct information because the staffmember was either too lazy to do any work or simply wanted to waste my time.

0
Replies (2)
Vodacom
Vodacom's reply22 Jul 2018, 10:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Jul 2018, 08:18
Official

Good Day have2complain

Kind ly note that the above query has been attended to and feedback has been provided.

Kind Regards

CJ