Wasting our time

<p>Went to Vodacom trade route mall to upgrade my sister's phone. Thw consultant Aneesa 1st told us the system was off line she will call us when its on. We went shopping around the mall and after about 45min came back to the shop to find her helping other clients. So the system came back on and she did not call us. Then she did the upgrade and we paid for the upgrade and she told us that the phone will work after 4hrs. When we tried the phone at home after 4hrs it was offline. We called the helping line and were told that she did not do the swim swap. Now we are told to go back to trade route mall and be helped by the same *********** person terrible service from Vodacom.</p>